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Return policy

Each Tasha Hipwood piece is made to order in small quantities, crafted with the utmost care and intention. 

We hope you will treasure your purchase. Should you wish to arrange a return, we are pleased to assist within the terms below: 

Returns

  • Returns must be requested within 7 days of delivery.
  • Items must be received within 14 days of delivery.
  • Items must be in their original condition — unworn, unwashed, all tags attached and free from fragrance or cosmetic marks.
  • Return postage is the responsibility of the customer. We recommend a tracked service, as we cannot assume responsibility for parcels lost in transit.

To request a return, please email us with your name, phone number and order number.

Once received and approved, a refund will be issued to the original method of payment.

PLEASE NOTE

  • Custom or special orders are final sale and are not eligible for return or exchange.
  • We reserve the right to decline returns that do not meet the above criteria.

For questions regarding fit, fabrication, or colour prior to placing your order, we encourage you to contact us. We would be delighted to guide you in selecting the piece best suited to you.

The Tasha Hipwood Team